As an IBM Tivoli® expert, knowing the ins and outs of the software is a necessity. And thanks to the Multimedia Library for IBM Tivoli software, you can get training and support for end users, administrative assistants, mobile users and technology support teams right from your desktop.
Using fully animated, step-by-step audio and text multimedia clips, the Multimedia Library for IBM Tivoli software gives you all the answers you need delivered in an industry-standard Help file format. Each module consists of courses, lessons and topics that provide both new and experienced users with the learning and support you need.
Available Multimedia Libraries:
- IBM Maximo® Asset Management
- New! IBM Maximo Asset Management (Advanced)
- IBM Tivoli Service Request Manager
Multimedia Library offerings:
Maximo Asset Management Multimedia Library
Containing more than 1000 short video tutorials, the Maximo Asset Management Multimedia Library quickly teaches your client's support team the essential skills needed to be successful with this IBM Tivoli product.
Users will learn key tasks pertaining to usage of selected software programs, reinforce and learn features and tasks associated with their current job roles. The video clips help users learn essential tasks in about 1-2 minutes each.
The IBM Multimedia Library for Tivoli is the ideal affordable training solution for end users, administrative assistants, mobile users and tech support teams.
Key Features and Benefits
- See It, Hear It, Do It! - “Maximum Learning”
When you have a software question, multimedia lets you see the process, hear the explanation, and then do the task.
- Novice to Expert - “Ramp faster, drive deeper”
With 1,000 short video tutorials, the Multimedia Library is the perfect self-service training and support solution for beginners and experts alike.
- Just-In-Time - “Just the Facts!”
Get the answers you want, when you want them, right where you are. The Multimedia Library is organized into lessons and topics with answers that are presented with “just the facts”, allowing end users to learn “just-in-time”.
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