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IBM Global Procurement purchases goods and services through three major areas: General Procurement, Systems Production Procurement and Technology Group Procurement.

General procurement

Business services
Consulting/professional services performed in the areas of business consulting, market intelligence, education, and Human Resources benefit and support programs.

Complementary workforce services
All services that primarily require administrative or clerical activities to be performed by a contractor such as temporary staffing for call centers, help desk, mail rooms, reproduction services, graphics, drafting or other temporary administrative services.

All networking hardware and services including networked storage and wireless LAN, copper and fiber optic cabling materials and installation services, telephone hardware and services, and uninterruptible power supplies.

Facilities services solutions
The Facilities Services Solutions councils are chartered with establishing a global strategy and the resulting supplier relationships to fulfill requirements within IBM internally for the following:

Information technology (IT) products, services, and maintenance
Information Technology (IT) equipment hardware and maintenance, including; UNIX, storage, Automated Teller Machine (ATM)/Kiosk, point of sale (POS), Radio Frequency Identification Devices (RFID), Wintel, peripherals, business equipment hardware (including audio visual, mail, copy/fax, and television/video cassette recorder devices), and other IT-related services solutions (including managed network print, Life Cycle Management (LCM), and Pre-delivery preparation (PDP).

Marketing communications
Services in support of internal and external communications, marketing and advertising such as guest speakers, entertainment, public relations, video production graphic design for media presentations, advertising, awards/gifts, promotional items with the IBM logo, article writing, meeting/event coordination and trade shows.)

Print services
Print services include multicolor printing, brochures, pamphlets, catalogs, annual report printing, printed graphics, all web and sheet-fed offset printing (1&2 color documentation, multicolor marketing material, forms, labels, packaging and catalogs), digital/xerographic (POD or bulk copy 1 color pubs and short run 4 color marketing material), CDs and all paper used in the production of printed material.

Software licensed to IBM for either internal use or resale, including both commercially available software, whether modified or not, and software customized to meet IBM and its customers' requirements.

Local and long distance voice carrier services. Local and global data carrier services. Additional telecommunication carrier services include: Conferencing (audio, video, and Web), pagers, calling cards, and mobile devices (Smart phones, tablets, and cell phones).

All business travel services. Regional contacts include airlines, ground transportation, hotels, travel agency services, and corporate cards.

Technical services
All temporary technical services performed by a contractor to satisfy current and future business requirements. This includes all contract programmers and engineering design consultants such as programmers, engineers, customer engineers, field marketing support, technical writing, systems engineers, systems analysts and desk-side support.

Systems production procurement

Active, Optic, Passive (AOP) electronic components used in the production of IBM hardware. Some examples of AOP components are: resistors, capacitors, inductors, discrete optics, diodes, transistors, oscillators, crystals, and rectifiers.