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The candidate will be capable of translating retail store business requirements into technical requirements for delivering a Windows based POS solution with the appropriate hardware, software, and services. This should be accomplished by demonstrating technology and product knowledge, coupled with capabilities in planning, design, implementation, and on going customer technical support. The candidate will typically have at least 12 months experience with POS solutions.
To achieve this certification, you must pass one (1) test.
Test information:
- Number of questions: 75
- Time allowed in minutes: 120
- Required passing score: 65%
- Test languages: English
Recommended prerequisites:
- An understanding of Windows OS, store system architecture, functions, features and utilities
- IBM Retail POS hardware product knowledge
- An understanding of the entire rollout process; from design, planning, testing & piloting, through chain- wide installation
- An ability to translate customer specifications into a customized solution
- An ability to tailor an implementation plan based on customer specifications
- An understanding of set up, installation and configuration in the test, demo and pilot POS environments
- An ability to demonstrate that the proposed solution works
- An understanding of Windows integration and connectivity capabilities in the retail store environment
- Basic understanding of networking and communications
- An understanding of other RSS products that can be part of a solution, such as Store Integrator and RMA
- An ability to identify technical problems within the proposed solution and facilitate resolution
- An understanding of backup, recovery and software update methodology
- An ability to implement UPOS drivers
- An understanding of retail industry metrics and operations
- An understanding of RSS processes and procedures
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