August 9, 2010
In an effort to keep Tivoli Certifications and exams current, the Tivoli Professional Certification Program is withdrawing the following exams:
Exam 018 - Tivoli Service Request Manager V7.1
Withdrawn October 15, 2010
Certification remains valid until April 1, 2011
Replacement exam: 030 - IBM Tivoli Service Request Manager V7.2 Implementation
Questions or comments regarding this exam or certification are always welcome and should be sent to firstname.lastname@example.org.