Business agility in Communications
Top challenges
Increasing competition, changing subscriber expectations, new regulations, and other industry trends are driving the need for service providers to increase their business agility.
- Bringing new service offerings to market quickly to beat the competition.
- Manual, time consuming business processes and lack of visibility into process performance.
- Tightly coupled applications and inflexible infrastructure that are non-compliant with open industry standards.
Where we can help
WebSphere solutions help communications service providers simplify complex heterogeneous IT environments with a vendor-agnostic, scalable, flexible and secure approach.
- Deliver new, innovative products and services with greater speed and agility.
- Meet increasing subscriber demand for richer, innovative communications services.
- Adopt leading IT and telecom industry standards such as TM Forum’s Frameworx (NGOSS).
Focus on Order Management
Order Management: Create a streamlined and agile order-to-cash process
Customer videos
Orange Business Services: Quote to Bill Process Re-engineering
Learn how Blueworks Live help Orange Business Services takes process improvement in the next level.
Mobitel – Slovenia: Innovative solutions with Frameworx-based approach
BPM powered by Smart SOA™ solution helps Mobitel, a mid-sized European service provider, simplify its complex IT environments and adopt telecom industry standards such as TM Forum’s Frameworx (NGOSS).
Sprint: Secure transactions with SOA and IBM WebSphere DataPower Integration Appliance XI50
One of the three largest mobile carriers in the United States, Sprint has improved performance of their security gateway at a lower cost and improved stability over pure software solutions.
Globe Telecom: Gaining marketing agility with smart promotions
This mobile CSP has achieved a 600% increase in promotion effectiveness and more than 95% reduction in the time and cost of developing new promotions. Discover all the benefits delivered by an automated and integrated IBM solution.
Popular downloads in Communications
Improving operational decision making for competitive advantage
Improve capabilities related to three key competitive imperatives: Becoming more customer centric, improving cost efficiency and enabling new business models.
Innovative telecommunication services and streamlined operations
Discover five solutions to help communications service providers meet subscriber demand for new services and improve profitability.
Transform order handling process for Telecom using BPM
Watch a 10-minute flash animation video showing how BPM provides value for Telecom's order handling process (BSS/OSS).
Catalog-driven order management in communications
Improve inventory visibility across channels including web, catalog, brick-and-mortar stores
