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It is projected that the federal government will accumulate more than $7.1 trillion in new debt by 2019. As a result, the President and congressional leaders have called for agencies to reign in spending and become more efficient. With government under tremendous pressure to reduce costs, appropriately applying business analytics can be a powerful way to help your organization.

  • What if you could analyze data for patterns and anomalies in order to identify threats, fraud and improper payments?
  • What if you could collect, manage, and analyze volumes of structure and unstructured data, in motion or at rest?
  • What if you could have a single version of the truth for an agency’s critical data entities?
  • What if you could digitize and automate paperwork, forms and processes to reduce costs and optimize outcomes?

The US Federal Government can drive transformation by starting with one of IBM's four high-value smarter analytics initiatives: Threat Prediction and Prevention, Big Data, Single View and Identity, and Case Management and eForms These outcome-based analytics offerings address critical business process and imperatives by bringing together IBM's intellectual capital, software, infrastructure, research, and consulting services. With IBM analytic services and solutions, your organization can predict with confidence and move from "seeing yesterday" to "seeing today and tomorrow."

Getting Started with Analytics

The benefits of analytics can be substantial. There are a number of places to start, such as with data, a business process, or technology, such as a dashboard or software package. To identify your starting point, return to the fundamental reason you want to use analytics and determine the critical questions you need answered with accuracy and confidence. Then, assess your analytics sophistication. How are you currently managing your information? What analytics skills and tools do you currently have in place? And, finally, focus on how you can improve information management.

After you have identified what you need in the way of analytics, evaluate various solution options to help you select the most appropriate analytics approach. If you are still unsure about how to go about this, IBM can help. We can get you started with a business analytics and optimization jumpstart.

Threat

Today’s Mission and IT leaders find themselves stuck between intensifying threat challenges on the one hand, and information management systems on the other hand that simply limit their ability to respond. Agency leaders find themselves struggling to share and leverage the vital information they need to detect threats and prevent crime and terrorist attacks. The explicit goal of intelligence and counterterrorism efforts within these agencies is to uncover security threats in time to take action prior to the execution of malicious and damaging activity.

Often the information required to predict and prevent these attacks is held by missions across the intelligence, homeland security, and defense ecosystem – but the information is both hidden in the massive amounts of information each agency has acquired, or is fragmented across compartments and agencies. The challenge lies in "connecting the dots" across compartments and agencies, and extracting the insight required to protect society.

To support the agencies in addressing these challenges, IBM has created a unified Threat Prediction & Prevention (TPP) solution framework that establishes a trusted view into their information assets, and detects, predicts, and prevents crime and terrorist attacks. The solution platform brings together a wide range of technology assets.

Big Data

Are you challenged by the:

  • Inability to manage the exponentially increasing volume of data
  • Inability to analyze, exploit and create actionable intelligence and make better decisions from newly available data sources
  • High costs of IT to ingest, store, manage, analyze and disseminate data
  • Inability to ingest and exploit real time data sources
  • Inability to implement social media or other internet-scale applications
  • Inability to exploit unstructured data, such as text and video
  • Reduced ability to fulfill the agency’s mission

IBM’s Big Data solution enables agencies to expand existing applications to internet scale and petabytes of data, and create completely new applications which were unfeasible less than 5 years ago. Big data characteristics are typically some combination of high velocity, variety and volume of data.

The Big Data solution enables government agencies to capture data in motion at great velocity from many feeds and varied inputs, or data at rest, and reduce time to action through analytics on Internet-sized, heterogeneous data sets. A prime example of the exploitation of big data is epitomized by Watson and DeepQA, because it deals with big data aspects of the volume, variety and variety of data. Watson is on the forefront of Natural Language Processing, Machine Learning, Evidence and Confidence Scoring. Watson and related Big Data technologies are enabling a whole new class of mission support applications.

Single View & Identity

The Federal Government faces many challenges today including the need to:

  • Move from a program centric to citizen centric view of information
  • Improve delivery of services & outcomes
  • Reduce fraud abuse and error
  • Recognize risks and threats
  • Share information across agencies and departments while ensuring citizen privacy and protection
  • Real time identity verification to protect government physical infrastructure and assets
  • Reduce false positives and false negatives in identifying and catching “bad guys”
  • Track products and assets in real-time
  • Streamline modernization efforts
  • Enable mobile applications

How can your department or agencies meet these problems? IBM’s Single View and Identity Solution helps organizations gain a unified, complete and consistent view of their data to drive critical business decisions. It also reduces information errors and eliminates duplicate data – driving more effective and efficient government.

Single View brings together critical data from disparate systems providing the organization with trusted views of essential agency information. With this solution, organizations can accurately identify all records that refer to the same citizen and keeps track of where that data came from. Thus, when a citizen provides new information to any department and all other department that should be aware of that data they will be notified. It allows departments to contribute data and participate in information sharing without losing control of their data.

The Identity Solution is able to verify identity and relationships. By discovering relationships to known fraudsters, government can prevent fraud, waste and abuse from recurring. Identity and relationship resolution is also important in detecting and predicting security threats. In addition to managing master data about the citizen, this solution enables enterprises to capture, manage, and share track and trace information about products and assets for real-time analysis & decision making.

Case Management and eForms

The IBM Case Manager offering is a smarter, more integrated way for Federal agencies and departments to handle growing, increasingly complex caseloads in areas such as claims management, dispute management, government benefits management, etc. It unites information, analytics, people, collaboration, processes and business rules, providing a 360-degree view of the case to optimize outcomes, while addressing regulatory requirements. It can also import content from practically any source and include it in a case like file. It also takes into account written correspondence, email, call center transcripts, documents, images, and other structured and unstructured content. Having all information accessible in one central location enables knowledge workers to quickly respond to customer inquiries and resolve cases faster based on a comprehensive view. IBM Case Manager also provides analytic tools that can derive deep insight from the artifacts related to the case.

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