Functional areas
Customer requirements will vary across the entire spectrum of existing technical environments. IT technology is, by its very nature, dynamic and evolving. GITSS, therefore, does not and will not attempt to define or limit the specific types of services and incidental hardware and software that will be required in specific future task orders during the life of the contract.
Functional areas
- Network and telecommunications infrastructures (65KB)
- Server hardware and software, systems programming and systems administration (64KB)
- Storage devices, associated equipment, and supporting software (64KB)
- Desktops, laptops, servers, software, local and wide area networks (66KB)
- Information, system, data and physical security (65KB)
- Help desk/call center support (63KB)
- Change management systems (62KB)
- Configuration and architectural management and control (64KB)
- Web design, development, deployment, providing services, maintenance and updates (64KB)
- Application design, development and maintenance throughout the lifecycle (66KB)
- eCommerce and eGovernment (63KB)
- Project management services (64KB)
- Commercial off-the-shelf software products and support (64KB)
- Independent validation and verification (IV&V) and systems quality assurance (SQA) support for IT services and software (70KB)
- Database and data warehouse administration (62KB)
- Disaster recovery and business continuance operations, including physical infrastructure, hardware, software, network and personnel (64KB)
- File and print services (62KB)
- Computer systems facilities management and maintenance (69KB)
- Report processing (61KB)
- Strategic IT planning and assessment (66KB)
- Training (60KB)
- Technology refreshment/configuration reviews (64KB)
