Purchasing assistance
WSCA/NASPO Contract #B27166
IBM contacts
You may contact the individual located in the top right hand corner "We're here to help" or our general product & pricing assistance telephone number:
Product, pricing assistance: 1-800-426-1751 ext. 1200
Contract support:
Contact the U.S. Contract Sales Team
Hours of operation
Mon. - Fri., 8 a.m. - 6:30 p.m. Eastern time
Toll free: 1-800-426-1751, ext 2202
Email (replies within four business hours) contract@us.ibm.com
Fax (replies within four business hours) 1-800-2IBM-FAX, or 1-800-242-6329
Important information when using a Business Partner
Business Partners present quotes on behalf of IBM. IBM will fulfill and invoice the end user.
Each Purchase Order MUST:
1) include the WSCA/NASPO Master Price Agreement number (or state contract number; AND
2) include the name of the IBM Business Partner
Inclusion of the BP name in the Purchase Order may result in a fee payment to the Business Partner. Such fee payment will not affect the pricing specified in the WSCA/NASPO Master Price Agreement.
Purchase Orders are to be addressed and mailed to IBM (as below). Optionally, they may be given to the participating BP for delivery to IBM.
Purchase order details
Please be sure to address all POs to IBM Corporation and reference your WSCA/NASPO contract #B27166 or your state assigned WSCA/NASPO contract number on the PO.
P.O. fax number: (1-800)-2-IBMFAX or (1-800) 242-6329
P.O. mailing address:
IBM Corporation
IBM State & Local Government Team
7100 Highlands Parkway
Smyrna, GA 30082
Remittance address:
You may either remit to the address which will appear on your invoice or to:
IBM Corporation
P.O. Box 676673
Dallas, Texas 75267-6673
Contract support:
Contact the U.S. Contract Sales Team
Hours of operation
Mon. - Fri., 8 a.m. - 6:30 p.m. Eastern time
Toll free: 1-800-426-1751, ext 2202
Email (replies within four business hours) contract@us.ibm.com
Fax (replies within four business hours) 1-800-2IBM-FAX, or 1-800-242-6329