Smart meters could change the way energy is supplied and consumed in the UK, but suppliers and consumers will need to change as well. For their true potential to be achieved, smart meters need to be rolled out quickly and efficiently, ready to adapt to future energy models, and with customers engaged from the start.
The UK has an energy problem. First, electricity could outstrip supply by 2016, if not sooner. Plants now under construction will buy some time but large parts of Britain's ageing power infrastructure need an upgrade in order to meet long-term demand, and this could cost upwards of £200bn by 2020 alone.