Five million people around the water-cooler
Social networking has the potential to be the most important emerging enabler of government over the next five years.
The potential of social networking for the public sector transformation agenda is exciting. The effective delivery of any major transformation relies on the strength of communication throughout that organisation. With the right attention to data security, government could harness this new technology to break down communication barriers between departments and locations.
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Security seems to be the dominant issue for government: on the one hand we are rightly concerned about security in terms of protecting children from unwanted contact via these sites. On the other, security issues prevent govt from collaborating on critical matters of innovation where introspection will not deliver the goods.
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Procurement is one area however that may deliver quicker wins. For example, the police frequently procure different systems across different forces at great expense (and then to integrate them!). Less resource intensive collaboration might provide the tacit knowledge and indeed buyer-coalitions required to reduce the cost (and indeed waste) often associated with public sector procurement.
Alex
This paper on Social Networking is the 3rd in a series of papers specifically focusing on IT in the UK Public Sector.
To read the previous papers and the most recent paper, please click on the links below:
- Doing the Right Things Right- Enterprise Architecture for UK Government Organisations
- Doing more with less- Asset re-use and UK Public Sector Transformation
- Building public trust - The role of Information Assurance in UK public sector transformation
- Making information matter: Making sense of the information challenge in the UK public sector
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