IBM is a world leader in the retail industry. Hundreds of retailers around the world are implementing solutions with the IBM Retail Industry Framework. IBM can help you get on the path to greater flexibility and agility, whether you’re just starting out, looking to optimize your existing infrastructure or somewhere in between.
How retailers can face down the new competition by forging closer ties to the customer.
Why trust matters.
Find out how Zozotown has been turned into Japan’s largest and fastest growing fashion site.
Integrating a customer-centric model for targeted customer demand.
Findings from a survey of more than 30,000 consumers in 13 countries tell us that consumers want to be listened to, known and empowered.
Learn how Cloud computing helps enterprises transform business and technology.
Findings from the 2011 IBM Global Business Resilience and Risk Study
The Future of the Shopping Experience
Online Shopping is Modern Retail
Today, retail is shaped by the digital retail marketplace. User reviews and interaction on social networking sites are having an increased effect on purchasing decisions and the modern shopping experience in general.
Insights from the Global Chief Executive Officer Study. Retail Industry Executive Summary.
This paper offers a glimpse into what retailing will look like in 2020 and outlines the implications for retailers today. It is a joint project between IBM and New York University Stern School of Business.
Built-in expertise, integration by design and a simplified experience.
Improved server recovery reliability and shorter recovery time. Read more