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IBM and Alphalogix (Retail)

Alphalogix is one of the leading experts in business process automation solutions for a wide range of vertical and horizontal industries including retail, healthcare, government, wholesale distribution and General Business. As an IBM ISV and Premier Business Partner, Alphalogix integrates it’s brand of Tasica business process automation solutions, with IBM Lotus software, providing robust human-centric, no code workflow and reporting applications for end to end, web-based, self-service applications in enterprise portals. Together IBM and Alphalogix deliver real-time solutions that provide their clients the tools needed for improving operational communication and efficiency while minimizing overall costs.

The advantage

One of the key challenges in today’s retail industry is ensuring a smooth and effective channel of communication within and between corporate headquarters and retail locations. With this vital lifeline of information, retail infrastructures such as operational efficiency, distributor relationships and customer satisfaction work together to provide a successful operation. In order to guarantee that these relationships work smoothly and are cost effective, retailers, grocery stores, restaurants, hospitality and other customer- centric organizations can use Tasica business process automation solutions to quickly and reliably communicate.

Tasica solutions for retail:

  • Franchise Management Systems – Collaboration with franchisees, offering/promotions updates, franchisees registration systems
  • Supply Chain Management – Planning, forecasting, execution, inventory, distributor relations, customer relations
  • Point-of-sale transactions – Kiosk and in-store customer self-service, online catalogs
  • Customer Relationship Management – Customer retention tracking, customer satisfaction
  • Business Intelligence – Sales, marketing, general business analysis
  • Marketing/Advertising – Campaign management, promotion tracking, store event management
  • Human Resources – Employee management, expense reporting
  • Accounting – Procurement approvals, auditing, SOX compliancy

Benefits

Tasica’s business process automation solutions may help retailers to: 

  • Reduce costs of manual workflow, paper-based forms and IT resources.
  • Unify corporate wide processes, internal departments and geographically disperse retail locations.
  • Enhance communication between franchise locations.
  • Deliver role-based tasks, action items, approvals and information in real time.
  • Reduce human data entry and human error. 
  • Improve efficiency and accuracy. 
  • Improve productivity. 
  • Quicken decision making with a reduction in form and workflow processing time.
  • Robust reporting in real-time for business intelligence and data mining.
  • Minimize IT development time with no code programming.

Need help?

Contact the Express Advantage Concierge, a team of specialists dedicated to midsized business 1-877-IBM-ACCESS (426-2223).

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