IBM and Infor (Retail)

For the retail industry, Infor offers a broad range of solutions, including:

Supply Chain Management
Infor SCM fuses demand, supply, and product so you can accurately forecast demand, take an order, give an accurate promise date, source and manufacture the right goods, position inventory properly, maintain a minimal finished goods inventory, and pick, pack, and ship efficiently.

Human Capital Management
With Infor HCM Workforce Management, formerly Workbrain, you can cost-effectively address complex workforce issues with support for scheduling, time and attendance, absence, planning, and performance. Moreover, its Infor Talent Management system introduces best-practice workforce development capabilities related to learning management, employee performance management, recruitment, competency management, and succession planning.

Customer Relationship Management
Infor CRM (Epiphany) helps companies optimize their interactions by delivering robust outbound and inbound marketing features, as well as blended call center and marketing resource management capabilities. These capabilities empower you to identify your most profitable customers and boost loyalty, as well as foster flexibility to meet market threats head-on.

Financial Management
Proven and customer driven, Infor’s financial management offering delivers a unique combination of financial management, reporting, and performance management solutions. These solutions help you manage your company’s core financial responsibilities in an increasingly complex environment, especially if you’re extending operations globally and growing through mergers and acquisitions.

In addition, the Infor System i Center of Excellence combines Infor's System i resources into a single community focused on enriching, extending and evolving customer solutions through new capabilities and innovations. One of the focal points of the Center of Excellence is an effort to provide new and state-of-the-art capabilities that can be used across Infor's System i solution portfolio. This is being accomplished through the Infor Development Framework for IBM System i, a common application design and development environment for Infor's System i solutions. It gives users the ability to create any number of intuitive role-based user interfaces and dynamic reports through simple configurations.

When you work with Infor, you can expect:

• Affordability. Infor strives to provide customers with a lower total cost of ownership.
• Tailored solutions. Infor offers business-specific software with industry experience built in, unlike other one-size-fits-all companies. Infor solutions require minimal customization, shorter implementation times, faster time to value, and fewer IT resources to maintain. 
• Choice. Infor offers core ERP and best-in-class business solutions (CRM, SCM, EAM, HCM, etc.), giving customers the opportunity to choose the solution that best fits their needs. 
• Agility and reliability. Infor solutions are sophisticated, market-leading applications that have stood the test of time. Infor offers mature, stable applications implemented by experienced and skilled professionals with years of consulting experience.
  

Contact the Express Advantage Concierge, a team of specialists dedicated to midsized business 1-877-IBM-ACCESS (426-2223).