Retail e-commerce
Business-to-consumer (B2C) and business-to-business (B2B) solutions for small and medium retail business
Retail e-commerce solutions can help you increase sales, wallet share and revenue by evolving your Web presence. Web applications such as shopping carts, fulfillment and shipping automation can provide customers with a superior online shopping experience. And cost-effective fulfillment and customer tracking systems can increase customer loyalty, improve customer relationship data and boost sales.
Benefits
E-commerce solutions from IBM and IBM Business Partners can help you:
- Implement multichannel strategies to sell to customers in the store, over the Web, and through catalogs or kiosks.
- Integrate brand messages, promotions, products, and customer views.
- Improve customer service and satisfaction and build customer loyalty.
- Attract and retain more profitable customers.
- Use existing data to make fast, intelligent, accurate decisions.
- Sell products when, where and how customer wants.
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Conduct transactions with their suppliers, agents, franchises and more.
e-Commerce Solutions
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IBM and CrossView
Delivers a multichannel solution that helps retailers sell to and interact with customers through key channels to provide a differentiated experience, drive revenue and reduce costs.
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IBM WebSphere Commerce
Provides companies of all sizes with a powerful customer interaction platform for cross-channel and online commerce - supporting all business models.
We're here to help
We'll work with you to understand your needs, determine the best options and find the IBM representative and/or IBM Business Partner that is right for you. Contact the Express Advantage Concierge, a team of specialists dedicated to mid-sized business at 1-877-IBM-ACCESS
(426-2223).
