Julie Fraser: No loitering in the warehouse
Expert insights for your business
Customers measure a company’s performance by the timeliness and accuracy of shipments—which in most companies are the result of warehouse operations. Companies of all sizes have achieved higher perfect order rates through implementing warehouse management systems (WMS). Many have simultaneously reduced the amount of staff required to ship the same quantity of orders or grown to increase the number of orders they ship by 50%. The real trick is to lower inventory and move it all rapidly.
By Julie Fraser
The speed of business has increased the need for cross-docking and efficient wave, batch or zone picking. Increasingly, warehouses also deal with varying compliance requests for specific customers. Some warehouses also perform value-adding operations from light manufacturing to returns management and disposition. Globalization has increased complexity in shipment notice handling, clearing customs and managing multiple currencies, tariffs and regulations.
WMS software providers such as such as Apriso, IBS (International Business Systems), Logility, Manhattan Associates, SSA Global, and Yantra division of Sterling Commerce all provide strong software and experience improving warehouse operations. In addition to the traditional receiving, putaway, picking, kitting, slotting and shipping capabilities of WMS, most of these products deliver real-time alerts, workflow, and extremely accurate inventory visibility (some through RFID). Companies such as Viewlocity can also support the visibility and alerts component of warehousing.
A modern WMS can be one of the highest-value, quickest return IT investments for an industrial company. Sound WMS implementation offers cost savings through productivity, space reductions and lower levels of fast-moving inventory. Companies that perform well in their warehouses can also increase customer satisfaction and loyalty.
To competitively meet demand, companies must minimize their inventory and keep it moving. Workflow, alerts and mobile workers support today’s best practice fulfillment operations. WMS help ensure there is no loitering in the warehouse—that goods are always ready to move when needed.
About the author

Julie Fraser
jfraser@industrydirections.com
Julie Fraser is a recognized industry analyst, consultant and marketer, specializing in manufacturing and distribution strategies and application solutions. Fraser’s reputation and expertise in supply chain, plant floor, integration, and e-business software solutions has kept her in demand as a leading advisor, speaker, and consultant.
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