SIA Service Information Access Inc.: Common Sense^TM

SIA helps companies innovate, collaborate and grow by offering innovative services and solutions powered by IBM. By prototyping and deploying robust, business-integrated technology solutions using IBM middleware and infrastructures, SIA helps customers improve their responsiveness, flexibility, efficiency and resiliency. The company offers Common Sense™, a complete enterprise resource planning (ERP) on demand solution for small and mid-sized businesses.

SIA is a Premier IBM Business Partner and IBM On Demand Business Accredited-Business Partner. Established in 1975, SIA works closely with IBM as an ISV, system integrator and value-added solution provider. The company’s versatile team of IBM-certified professionals serves customers through offices in Montreal, Toronto and Burlington.

SIA's Common Sense software enables enterprise business processes with on demand business capabilities by tightly integrating IBM Express middleware (WebSphere® Application Server Express, WebSphere Commerce Express, DB2® Content Manager and OnDemand, Lotus® Domino® Collaboration Express). This helps customers create value through increased responsiveness, flexibility, efficiency and resiliency at a low cost of ownership and with a rapid time-to-benefit. SIA’s Common Sense solutions are used by small and medium-sized manufacturers, distributors, transport companies and project service organizations.

Common Sense is IBM ServerProven® for System i™.

IBM Built On Express components:
IBM DB2 Content Manager
IBM WebSphere Application Server - Express
IBM WebSphere Commerce Express
Lotus Domino Collaboration Express

As a result of integrating IBM Express middleware technologies, Transport Hervé Lemieux Inc. has web-enabled its ERP application and now provides customers with self-service Web access to create new orders, review the status of their account and consult proof-of-delivery documents.

Transport Hervé Lemieux is also able to print, fax, e-mail and archive customer and supplier external documents such as reservation confirmations, purchase orders, invoices and customer statements.

In less than eight weeks, SIA was able to implement most of the systems modules and train Transport Hervé Lemieux's personnel. The positive effects are already visible. Thanks to Common Sense, SIA and IBM, all the pieces fit together: efficient marketing, a level of customer service that reflects the long tradition of the company and a system ready to evolve to support Transport Hervé Lemieux's continued growth.

SIA Service Information Access, Inc.

http://www.siaaccess.com/

• SIA Service Information Access, Inc.: Common Sense™ (906KB)
• Get Adobe® Reader®