Technical Support Services

Lean on us for optimal performance of your IT environment

Keep your IT environment available and running efficiently with implementation, integration and support services.

What we offer

Enhanced Technical Support Gateway - a cost-effective proactive service designed specifically for small and medium sized businesses, to help to maximise the system availability of your IBM Power System, IBM System i and IBM System p servers.

Hardware maintenance services - Simplify management, cut costs and boost performance with onsite and remote services.

Enhanced Technical Support - Takes and integrated, proactive approach to improving system availability and controlling costs in high-availability, complex IT environments.

ServicePacs for Warranty and maintenance Upgrades - Pre-packaged support services delivered by IBM and available from your IBM Business Partner or reseller.

Software support services - Prevent outages and accelerate issue resolution with consolidated on-site and remote software support.

Managed technical support - Simplify support for multi-vendor environments, with comprehensive, integrated services.

Ready to talk about Services?

We'll work with you to understand your needs, determine the best options and find the IBM and/or Business Partner that is right for you. Contact the Express Advantage Concierge, a team of specialists dedicated to mid-sized business on 0870 010 2516 or email us