Improving Efficiency
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IBM and Agilysys enhance the customer experience and improve profitability at Twickenham Stadium
"We wanted solutions that maximised operational efficiency, increased revenues and enhanced our guest service".
Sharon Moy-Taylor, Retail Operations Manager for Twickenham Experience Ltd.
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Kawasaki Motors Europe gains flexibility while saving money with IP telephony solution from IBM and Typex
"The IBM solution from Typex Group not only offered an economical and low-risk way forward, we could be up and running quickly"
Brian Haselgrove, Chief Information Officer
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Ecotricity transforms customer service to leapfrog large utility competitors
"Getting the new processes in quickly was vital. The project has been a tremendous success and radically transformed our business."
Dale Vince, Ecotricity's Chief Executive Officer
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Dancerace moves to a leading-edge infrastructure with IBM i on BladeCenter
"Through its Express Advantage programme, IBM was able to offer us an integrated hardware solution based on our specific needs."
Anthony Avison, Chairman, Dancerace plc.
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Cocentra increases the benefit of its ‘Excellence Chain’ with help from IBM and Commerce-Connections
"Commerce-Connections is very straightforward to work with and our contacts are always extremely helpful and responsive whether we approach them with general questions or a potential issue."
Robert Parry, Business Manager, Cocentra
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Specsavers puts customer care in focus with in-store touch screens from IBM and CRT
"The teaming of IBM AnyPlace Kiosks with CRT ViewPoint software and services has given us an efficient and accurate means of capturing customer feedback at the point of experience."
Susannah Hart, Communications Manager at Specsavers
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Cochlear discovers new levels of energy efficiency, resilience and scalability with Art of Computing and IBM Express Advantage
"We quickly became confident with the reliability of the IBM Express Advantage technology and our ability to manage it. The business is now fully behind virtualisation. In fact business people are pushing us to expand its use."
Mark Ferrari, European Server Administrator at Cochlear
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Unicorn Group keeps communication flowing with help from IBM messaging experts Thomas Norton Consultants
"One of the main advantages of the IBM Express Advantage offering is that it enables small and medium sized enterprises to gain access to world-class IBM solutions while working with knowledgeable IBM Business Partners who really understand the SME viewpoint."
Nick Norton, Technical Director at Thomas Norton Consultants
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ESPC builds firm foundations for its vital Internet presence with IBM and Castle Computer Services
"This is by no means the sort of technology that's only for larger businesses. It's worked very well for us - perhaps even better than it might do for a large corporation."
Mike Ryan, IT Manager at ESPC
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IBM and Kelros design perfect software solution for Lodge Cottrell
“We were under no obligation to remain with Lotus Notes but, we discovered that although the other products were customisable they were not configurable enough for our special needs.”
John Westbury, IT Manager, Lodge Cottrell
Improving Resiliency
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HIT Entertainment completes 5,000-mile data centre relocation with help from IBM and Business Partner Attenda
"Choosing to work with IBM was all about confidence... These guys know everything there is to know about managing the AS/400 platform – and that paid dividends."
Ryan Tunstall, VP Global IT & Operations, HIT Entertainment
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IBM Express Advantage provides Wilkinson Hardware Stores a cost-effective platform for continued growth
"We selected Systems Architecture and solutions from the IBM Express Advantage portfolio because they provided an innovative approach and the best value-for-money solution."
Carl Grainger, IT Manager, Wilkinson Hardware Stores Ltd
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Boden supports sector-leading customer service with help from IBM and Qcubed
"A fourth area where the IBM Express Advantage offerings excel is delivery times. IBM understands that the mid-market wants quick turnaround."
Matthew Dalton, Head of IT at J.P. Boden & Co. Ltd
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PD Hook fit for the future with IBM Blade technology
"I like the way that IBM works. The people I’ve dealt with are very knowledgeable in their own right but also have access to a breadth and depth of experience within IBM that helps them get right to the heart of your requirements. And once you’ve found the correct solution you can go through your normal supply channel to buy it."
Nigel Boyle, Technical Director at PD Hook
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Find out about Frontline and Ring Lighting
“Thanks to our new IBM Express Advantage solution, productivity has greatly improved.”
Tony Morris, Supply Chain Director, Ring Lighting Ltd
Improving Security
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