What our customers say

Case studies provide real-life examples of working solutions within active organisations.

Read below about how IBM and its business partners have helped mid-sized businesses transform their IT capabilities, helping to make companies operate, more efficiently and more effectively. Read the latest case studies below or click on the archive to find more examples of how IBM has helped medium sized companies.

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A.G.Barr obtains rapid insight into brand sales

“Cognos is enabling us to move away from a spreadsheet culture and is giving us a much faster and more flexible way to handle and deliver reporting.”
Alex Short, Finance Director at A.G.Barr

Adam Architecture

As its volume of business grew, Adam Architecture found its ageing IT platform struggling to cope with growing amounts of data.

Boden

Boden supports sector-leading customer service with help from IBM and Qcubed

Cocentra

Formed in 2002, Cocentra Limited is a leading independent company working in the Children’s Services sector. With an emphasis on education, Cocentra is a major contributor to the UK government’s Building Schools for the Future initiative – the biggest ever school buildings investment programme.

Cochlear

Cochlear discovers new levels of energy efficiency, resilience and scalability with Art of Computing and IBM

Dancerace

Dancerace plc develops and supports asset-based lending solutions for companies in the factoring and invoice discounting industries around the world. With sixteen employees, the company is based in Bath and has recently opened an office in Melbourne, Australia.

Eaga Group boosts performance and supports future growth with IBM and ITPS

“A combination of the high-end industry expertise of ITPS and the business and technical knowledge of our in-house team has resulted in a truly future-proof and resilient solution that will support the business now and in the future”
Graham Tye, Director of IT, Eaga Group PLC

ESPC

The company has a winning business strategy, but with phenomenal business growth faced some challenges

Haribo enhances its data protection capabilities and enables rapid restores

“With Tivoli Storage Manager FastBack, we now have a comprehensive data protection solution that will keep our systems and data safe even as the business grows”
Kevin Waring, IT Manager at Haribo UK

Hildebrand solves a key problem in smart metering research

“With help from the IBM Hursley team, we quickly found that Informix TimeSeries could deliver spectacular results…suddenly, energy monitoring for three million homes or more became a practical proposition.”
Clive Eisen, Chief Technical Officer, Hildebrand

Intertrust Services gains fast, intelligent and secure storage with IBM XIV

“The benefits of the XIV solution far exceeded our expectations, delivering exceptional performance while significantly simplifying storage planning and management.”
Richard McDermott, IT Director, Intertrust Services

Jegs

Jegs enhances efficiency and customer service, transforming business processes with IBM® Global Business Services

Kakira Sugar

Ugandan sugar producer, Kakira Sugar Works (1985) Ltd, is rapidly expanding its operations and commissioned UK-based 365i Technology to design and install a sophisticated IT environment to underpin its growth.

Kawasaki Motors Europe

Moving to new offices gives businesses the opportunity to rethink the services and systems they use. The chance came for Kawasaki Motors Europe NV when it decided to consolidate its head-office activities into one new building.

niu capitalizes on mid-market growth with theIBM XIV Storage System

“XIV gave us an immediate three-fold performance increase—and as we add capacity,it will get even faster.”
Steve Bedford, Technical Director, niu

Recipharn

Recipharm rolls out SAP in just seven months with the innovative IBM Express Life Sciences Solution

Red Funnel. Enhancing customer service with Twittering ferries

“...by applying intelligence to information we already generated, IBM is helping us provide a smart service for a minimal investment.”
Jonathan Green, Sales and Marketing Director at Red Funnel

Specialised Travel

In common with many smaller businesses, STL’s IT environment had grown organically over time. Relying on five ageing standalone servers meant the company had experienced a number of system failures and had to carry out regular server reboots.

Specsavers

Specsavers puts customer care in focus with in-store touch screens from IBM and CRT

Toy story: How real-times sales reports gave HTI an edge

“IBM Cognos gives us a clearer view of where the business is at.... ”
John Lord, IT Director, Halsall Toys International (HTI)

Twickenham

To complete the redevelopment, the stadium operator, Twickenham Experience Ltd, recognised the need to replace cash registers in its public concession kiosks as well as its manual inventory and procurement processes, with automated networked systems for point-of-sale, inventory management and procurement.

Unicorn Group

Unicorn Group keeps communication flowing with help from IBM experts Thomas Norton

UPG

“The BladeCenter solution is more robust than any other system we’ve used in the past. With it, we’ve gained the confidence of our customers, banks and industry regulators, as well as substantially increasing our profitability.” — Miles Carroll, Chief Executive Officer, UPG

VocaLink builds a high-performance platform for Faster Payments

“IBM WebSphere and Tivoli software, combined with the services provided by Orbital, have made a significant contribution to the success of the Faster Payments project...”
Hussein Badakhchani, Solution Architect and Distinguished Technologist, VocaLink

Wilkinson

The company has a winning business strategy, but with phenomenal business growth faced some challenges

£1 billion savings opportunity for UK grocery industry with analytics and retail expertise from IBM

“We could not have undertaken a project of this scale and complexity in such a short time without the automated IBM Information Server analytical tools, retail industry experience and technical expertise of IBM.”
Gary Lynch, Chief

OLM Systems

“Ultimately, the success of an Agile methodology is contingent on having the right tools at your disposal. For us, Rational was the perfect, integrated solution we needed to give complete end-to-end traceability of our workflow process.”
Steve Townley, Head of Application Development, OLM Systems