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IBM Client Site Services

Do you have the resources required to effectively manage the day-to-day operations of your infrastructure? Are your operational issues preventing you from implementing your business initiatives? Have you invested in processes and tools? If you need dedicated on-site quality management and technical resources, without the cost of hiring and training additional staff, we can help you. Client Site Services leverages IBM expertise and economies of scale to deliver cost effective resources.

The goal

IBM Client Site Services enables you to focus on your core business without making the full investment required for a best practices systems management model.  Using your existing investment in processes and tools, we provide the leadership and technical skills required to effectively manage your IT environment.

The advantage

IBM Client Site Services provides you:

  • Full-time, dedicated on-site resources for IT management and delivery of day-to-day operations and technical support
  • Single point of contact to quality resources, with strong leadership and diverse technical skills, at predictable costs
  • Comprehensive and fully customizable suite of services (end user, network, server management) for managing your information technology environment
  • On-going knowledge of your IT environment and continuous improvement process
  • Flexible option to outsourcing, while maintaining control of your IT shop

Benefits

You focus on your core competencies while we help you maintain a reliable IT environment to support your business.  IBM Client Site Services can help you:

  • Focus your IT staff on strategic business initiatives
  • Reduce high cost of attracting and retaining IT staff
  • Decrease skills retention and training issues
  • Protect and leverage your existing investment in tools, technology and processes
  • Meet your business needs, while providing efficient management of your diverse (complex, multi-vendor platform) IT environment

Client Site Services delivers proven business value, continually driving solid customer references.

Need help?

Contact the Express Advantage Concierge, a team of specialists dedicated to midsized business 1-877-IBM-ACCESS (426-2223).

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