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Our Express Advantage Concierge makes it easier than ever to do business with IBM and IBM Business Partners. It's free, it's simple, and it works.
One number puts you in touch with a live representative who will quickly help you to connect with the right IBM and IBM Business Partner resources that can assist you in solving your IT-related business and technology issues. The Concierge will follow up with you to ensure your satisfaction.
Call the Concierge, available Monday through Friday at 1-877-IBM-ACCESS (1-877-426-2223) or chat live. After normal business hours or on weekends, you can leave a message and you'll be contacted the next business day. Concierge business hours:
Monday through Friday
- 8 am to 8 pm Eastern
- 7 am to 7 pm Central
- 6 am to 6 pm Mountain
- 5 am to 5 pm Pacific
Get answers to your most common questions anytime FAQs (frequently asked questions).
