Business transformation outsourcing

Succeeding in today's business environment takes speed, efficiency and flexibility. You must not only continually transform in order to adapt to market forces, but as the change cycle continues to compress, you are forced to be more flexible in your business models. IBM Business Transformation Outsourcing offers industry-leading capabilities to clients like you, determined to succeed in a rapidly changing world.

Within the past several years, many organizations have embraced business processes and IT outsourcing as a way to control costs and focus on their core capabilities. However, traditional outsourcing may not be the best vehicle to deliver major business process transformation.

As a result, many executives are looking to take traditional outsourcing a step further, and they're asking for help -- not only for running their business processes, but transforming them to unlock hidden business value. It's more than just consulting or outsourcing.   They need a partner who can work with them to deliver transformational change, and they are demanding greater accountability from their partners. This is a value that goes beyond simple cost-savings.

Partner of choice:
Today, forward-looking companies in all types of situations face a number of common imperatives that result in the need for a different kind of partner -- one with a vision to shape and accelerate change, share the risk of running and transforming their processes, and support them as a partner for the long term:

• Partners who can combine innovative strategies with the ability to design, deliver and operate parts of the resultant business
• Business controls to not only accommodate change, but accelerate and shape change
• Exclusive focus on core competencies and strategic imperatives with better information to speed the right decisions
• The ability to rationalize redundant, disparate management, information and technology systems to create an efficient infrastructure
• Help cut costs -- and increase predictability.
• An efficient infrastructure capable of providing agility, adaptability, resiliency, and scalability

Often these partnerships need to be underpinned by sophisticated financial capabilities -- such as can be provided by IBM Global Financing.

This is different from Business Process Outsourcing, in which a provider takes over a client's business process as is, and operates it more efficiently.

"With this approach, we take on a process or function and promise to deliver dramatic and measurable performance improvements," says Laurence Haziot, the Vice President of Business Transformation Outsourcing EMEA at IBM.

"In doing so," Haziot continues, "we revamp and improve the process itself, drawing on our industry expertise, intellectual capital and insights gained from other engagements. Our integration with PwC Consulting gives us the industry knowledge, consulting change skills, and a firm foundation for Business Transformation Outsourcing -- their business process outsourcing business is already a market leader. Combining this with IBM's technology and delivery capabilities, and the confidence we draw from our own journey of transformation, will give us an unparalleled ability to help customers transform their businesses."