Placing a lens on supply chain planning

This paper reports on the results of a survey designed by IBM and conducted by APQC to identify leading practices, trends and operational performance benchmarks in the areas of demand and supply planning, sales and operations planning, and inventory management.

This major research project was undertaken to gain perspective in four parts:

• Demographics of the survey participants across such parameters as industry, company size and geography 
• Management practices and information technologies employed in the supply chain planning processes 
• Key Performance Indicators (KPIs) in cash-to-cash cycle time, inventory turns, perfect order performance, and other critical areas 
• Practices of the top performers across the KPIs

This report places the research findings into an overall context and provides insight into current leading practice KPIs in supply chain planning and supply chain planning management principles.

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Placing a lens on supply chain planning  (203KB)

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