Features
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CRM rises again: Why it's more relevant than ever
Shedding its reputation as expensive and unwieldy, CRM is experiencing a real resurgence. Learn how the prevalence of social media is reinventing CRM.
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Going hybrid: Best of both worlds in cloud computing
Cloud computing is evolving to better balance the ever-changing security and reliability needs of midsize firms. Learn how hybrid clouds can meet those needs.
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Papa Gino's boosts sales and builds customer loyalty
This Boston-based restaurant chain used business analytics to gain insight into its operations and encourage profitable customer behavior. Find out how they did it.
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Three technologies that will shape the new year
With fierce global competition ahead, there will be a fundamental shift in how companies approach IT. Learn which technologies will have the most impact.
